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Design Offerings

User Experience Research

At ClearSummit, user research is an essential part of the design process. Research is used to balance business priorities, technical feasibility, and user needs with empirical customer insights.

Our Process

Empathizing With Users

User Experience Research is the most effective approach for validating risky assumptions and building experiences that meet your users' needs.

Client Workshop

During our workshops we align on your product vision, target user groups, and finalize the deliverables you need to be able to take the next step.

Research & Analysis

Successful User Experience research is driven by strategy. We'll define questions and the research method that best suits your business and user needs.

Finalization

Through research, you'll have a clear understanding of your users' needs and confidence your product is moving in the right direction.


01

Client Workshop

Collaborative workshops build consensus around what matters most. We'll cover your product vision, your user groups, and come up with a research strategy that best fits your product's needs.

Talking Points

Provisional Personas

Jobs To Be Done

Journey Mapping

Research Plan


02

Research & Analysis

We will implement research through surveys or interview sessions with your targeted users. User interviews provide deep insight into your users' unmet needs and pain points. Through strategic questioning we'll uncover opportunities to help us address user needs.

Focus

Moderated User Interviews

Qualitative & Quantitative Data

Validated Persona(s)


03

Finalization

Once the research phase is complete, we'll present the findings. You'll walk away with personas, a journey map, and ideas that will help you improve your product vision.

Key Takeaways

Personas

User Journey Map

Potential Roadmap

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Let’s build something great.

Together, we can assemble and execute a plan to hit your key objectives with a software product that looks, feels, and is a top-of-the-line technology experience.

Get Started
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